Shipping Policy

Processing Time

We understand the importance of timely delivery for pearl farming operations. All orders are processed within 1-2 business days after receiving your order confirmation. During peak seasons or special promotions, processing time may be extended by an additional 1-2 business days. You will receive a shipping confirmation email with tracking information once your order has been dispatched.

Shipping Methods and Timeframes

We offer the following shipping options:

  • Standard Shipping: 5-7 business days (Free for orders over ₹10,000)
  • Express Shipping: 2-3 business days (Additional charges apply)
  • Same-Day Delivery: Available for select areas (Please contact us for eligibility)
  • International Shipping: 10-15 business days (Subject to customs clearance)

Note: Actual delivery times may vary based on your location and the availability of specific equipment or supplies. Remote areas may require additional delivery time.

Shipping Costs

Shipping costs are calculated based on:

  • Order weight and dimensions
  • Delivery destination
  • Selected shipping method
  • Special handling requirements for delicate equipment

Exact shipping costs will be calculated and displayed at checkout before payment is processed. We regularly negotiate with our shipping partners to ensure competitive rates for our customers.

International Shipping

For international orders, customers are responsible for all duties, taxes, and customs charges that may apply. Please check your local import regulations regarding pearl farming equipment and supplies before placing an order. We provide all necessary documentation to facilitate customs clearance, but we cannot guarantee that your shipment will clear customs in your country.

Tracking Your Order

Once your order is shipped, you will receive a tracking number via email. You can track your shipment through our website or directly through the carrier's tracking system. For orders containing multiple items, items may ship separately to ensure the fastest possible delivery.

Shipping Insurance

All shipments containing sensitive or high-value pearl farming equipment are automatically insured. This insurance covers loss or damage during transit. Additional insurance coverage can be purchased at checkout for increased protection. Please inspect all deliveries upon receipt and report any damage immediately.

Contact Us

For any shipping-related queries, please contact our logistics team:

Email: shipping@pearlfarming.com

Phone: +91 1234567890

Business Hours: Monday to Saturday, 9:00 AM to 6:00 PM IST

Last updated: February 15, 2025